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Support

For technical support or assistance, please contact:

  • e-mail: programak@bizkaia.eus
  • Telephone: 901 100 666 (costo de la llamada compartido) ó 94 608 3566
    • IN_Horarios de atención al público invierno: de lunes a jueves de 7:30h a 19:00h y los viernes de 7:30h a 15:00h.
    • IN_Horarios de atención al público verano (del 11 de Junio al 10 de Septiembre):
      • IN_En junio de lunes a jueves de 7:30h a 19:00h y los viernes de 7:30h a 14:30h.
      • IN_En julio y agosto y hasta el 10 de septiembre de 7:30h a 14:30h de lunes a viernes.

If you opt for telephone support, please make sure you have the following prepared before calling:

  • The identification of your company (Name and Tax Number) and the details of the person empowered as the representative (name and ID) as registered in the Interbiak electronic bidding platform.
  • The exact identification of the bidding dossier with which your query is related.
  • Your computer started up with Internet access.
  • Your valid electronic certificate used for identification on the electronic bidding platform.